The second-hand marketplace Members Express Anger Regarding Sizing Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's clothes without notifying every member regarding the update.
Social Media Backlash
Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Modifications
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Manual Updates
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, Vinted reversed a change to its shipping options due to shopper criticism.
